How do faculty and staff request access to the Leeward CC Wireless Network for their visitors that request internet access?
Leeward CC wireless access requires the user to login using their UH user ID and password. A staff or faculty member of Leeward CC can request temporarily access for a visitor through this website. Once you are on the VIA website follow these directions:

1. 1. Click on the “Sponsor a visitor” link
   2. Login using your UH user ID and password
   3. Click on the “new” icon to add a visitor
   4. Information needed from the requester are
      • • Visitor Name
        • Visitor email address
        • Visitor phone number
        • Start date and end date for Wireless Access
        • Reason for internet access
          Note: Any University of Hawaii faculty, staff, or student from ANY campus has access to Leeward CC Wireless as long as they have a valid UH user ID

How do I access the Leeward CC Wireless Network?
Please go to the following link for complete information on how to connect to Leeward CC Wireless

What is the policy on downloading of copyright material like movies and music?
Downloading copyrighted material is illegal and a matter that is taken seriously under the University of Hawaii system. For more information go to the following link.

How can I tell if a website is safe?
It is easy to disguise a malicious website and make it look a legitimate web link. Use web validation sites or software. These tools use input from the community, website owners and other input for different sources to verify websites. Some also test websites for malicious activities like spyware or spam. Web validation sites let you check a specific website to verify that it is safe. Web validation software verify websites dynamically when you are on the Internet. Web Validation Links:

Norton’s web validation search engine can be reached here.
Google has created a link to verify websites. Note: Where it states “website url” enter the website address that you want to verify. Paste the following link in your browser address bar http://www.google.com/safebrowsing/diagnostic?site=website url
MacAfee SiteAdvisor is a free browser plug-in that works with Internet Explorer and Firefox that analyzes websites. The free download can be reached here.

How do faculty and staff request for a relocation or new network port?
All network connection request must be taken through helpdesk at ext. 271 or email at lcchelp@hawaii.edu.

Check and Install Windows Updates

Microsoft will release Windows Updates on “Patch Tuesday,” the second Tuesday of each month. These releases might include MS Office and Optional Updates.

ITG strongly recommended installing ALL updates to improve computer security and optimal hardware operation.

Note: The update process and time vary depending on the number of updates available for your system. Please do not shut down your device while the updates are applied; doing so will damage your system.

For detailed steps on how to check and install Windows Updates, go here.

How to Check if McAfee VirusScan Is Up to Date

1. Locate and right-click the McAfee Endpoint Security icon in the lower right corner of your screen.
2. A pop-up menu will appear. From this menu, select About.
   
3. A window will appear with information about your McAfee Endpoint Security software. In this window, look for “Last security update check.”
4. Check the date. The date should be today or a date close to the current date. If it does not say that, please repeat the “How to manually update your McAfee Endpoint Security” again.
   

How to Manually Update Your McAfee VirusScan

1. Locate the McAfee Endpoint Security icon in the taskbar.
2. Right-click the McAfee Endpoint security icon and select Update Security.
   
3. A progress bar shows the update’s progress (~60 seconds), and the pop-up window will close once it finishes.
   
4. When the updater is finished, the window will close in 30 seconds or you may select the Close button.
5. To verify that the update was successful, you may repeat the “How to check if McAfee VirusScan Is Up to Date”